In this region, an event reminder in WhatsApp gets read where an email sits unopened. Novex builds WhatsApp in as a real channel, not an afterthought.
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A first-class channel
You connect your own WhatsApp Business account through Meta's Cloud API — your Phone Number ID, WhatsApp Business Account ID, and access token — so messages go out from your number and your brand, not a shared shortcode. A test mode routes sends through a mock provider so you can verify credentials and phone formatting before a single real message goes out.
Connect your own WhatsApp Business account through Meta's Cloud API — your Phone Number ID, WhatsApp Business Account ID, and access token — so messages go out from your number and your brand, not a shared shortcode. A test mode routes sends through a mock provider (logged, never delivered to Meta) so you can verify your credentials and phone formatting first.
Messaging runs through approved templates for the notifications Meta requires templates for, with a shared inbox and conversations so your team handles replies in one place, and campaigns for sending to an audience rather than one-by-one.
WhatsApp carries the messages an event actually needs. Send event invitations and reminders, and — because billing lives in the same platform — deliver quotations and invoices over WhatsApp too. An invitation you send over WhatsApp carries the same QR that checks the guest in at the door, so the channel is connected to the rest of the event, not a dead end.
Your WhatsApp access token is stored encrypted at rest (AES-256-GCM), and per-tenant isolation keeps your conversations and audience separate from every other workspace's. WhatsApp campaigns turn the channel your audience already lives in into a first-class way to fill and run an event.
Yes — you connect your own WhatsApp Business account via Meta's Cloud API, so messages come from your number and brand.
Yes — campaigns send to an audience, with a shared inbox for handling replies in one place.
Yes — because billing lives in the same platform, quotations and invoices can be delivered over WhatsApp.
Yes — it's encrypted at rest with AES-256-GCM, and per-tenant isolation keeps your data separate.
Start a free 14-day trial and connect your WhatsApp Business account — or book a demo to see templates, campaigns, and the shared inbox live.